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Executing Innovation
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Harvard Business Press
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The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a m...
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Executing Innovation |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a m...
Read More..
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Focusing On Your Customer
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Harvard Business Press
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How to deliver value, gain loyalty, and drive long-term profits.
Closing individual sales, in most businesses, is not enough for success. Success depends on developing profitable lifetime relationships with customers. But gaining customer loyalty requires hard work, care, and attentiveness.
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Focusing On Your Customer |
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Harvard Business Press
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NA
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Language
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English
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Available
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Description
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How to deliver value, gain loyalty, and drive long-term profits.
Closing individual sales, in most businesses, is not enough for success. Success depends on developing profitable lifetime relationships with customers. But gaining customer loyalty requires hard work, care, and attentiveness.
...
Read More..
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Improving Business Processes
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Harvard Business Press
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Can you identify and fix a broken process? This guide shows you how to refine business processes, from analyzing existing process to redesign and implementation, to suggestions for continual improvements. This book helps you: Understand the importance and benefits of business process improvement (BP...
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Improving Business Processes |
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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Can you identify and fix a broken process? This guide shows you how to refine business processes, from analyzing existing process to redesign and implementation, to suggestions for continual improvements. This book helps you: Understand the importance and benefits of business process improvement (BP...
Read More..
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Measuring Performance
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Harvard Business Press
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Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. Kaplan's research, teaching, and consulting focus on linking cost and performance management systems to strategy implementation and operat...
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Measuring Performance |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. Kaplan's research, teaching, and consulting focus on linking cost and performance management systems to strategy implementation and operat...
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Running Meetings
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Harvard Business Press
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Available |
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Explains what effective meetings entail and shows how to make them happen. This book instructs readers how to: plan and run effective meetings; set agendas that work; handle problem behaviours and keep meetings on track; energize participants to take action; and, close meetings and identify next ste...
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Running Meetings |
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Harvard Business Press
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NA
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Language
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English
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Available
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Description
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Explains what effective meetings entail and shows how to make them happen. This book instructs readers how to: plan and run effective meetings; set agendas that work; handle problem behaviours and keep meetings on track; energize participants to take action; and, close meetings and identify next ste...
Read More..
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Understanding Finance
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Harvard Business Press
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Available |
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Part of "The Pocket Mentor" series, this title is packed with handy tools, self-tests, and real-life examples to help you identify your strengths and weaknesses and hone critical skills.
Read More...
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Understanding Finance |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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Part of "The Pocket Mentor" series, this title is packed with handy tools, self-tests, and real-life examples to help you identify your strengths and weaknesses and hone critical skills.
Read More..
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Shaping Your Career
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Author
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Harvard Business Press
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Available |
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Your career is not a one-time decision made early in life. Rather, you refine or redefine it as you grow professionally. This volume helps you: recognise when it's time for a change; articulate the business activities that interest you most deeply; assess your skills and values; and update your skil...
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Shaping Your Career |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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Your career is not a one-time decision made early in life. Rather, you refine or redefine it as you grow professionally. This volume helps you: recognise when it's time for a change; articulate the business activities that interest you most deeply; assess your skills and values; and update your skil...
Read More..
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Delegating Work
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Harvard Business Press
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Available |
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Delegation isn't simply a matter of offloading what you don't want, or don't have the time to do. Done properly, it helps teams work more efficiently, helps employees develop their individual skills, and reduces managerial burn out. Delegating Work will help you match the person to the assignment, s...
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Delegating Work |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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Delegation isn't simply a matter of offloading what you don't want, or don't have the time to do. Done properly, it helps teams work more efficiently, helps employees develop their individual skills, and reduces managerial burn out. Delegating Work will help you match the person to the assignment, s...
Read More..
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Developing Employees
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Author
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Harvard Business Press
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Available |
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The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a m...
Read More...
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Developing Employees |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a m...
Read More..
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Laying Off Employees
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Author
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Harvard Business Press
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Available |
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Implementing a layoff is one of the most difficult and painful challenges a manager can face. Handled skillfully and compassionately, a layoff can set your team and your company on a positive new path. But, when handled improperly, layoffs can have negative effects that impact morale, productivity a...
Read More...
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Laying Off Employees |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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Implementing a layoff is one of the most difficult and painful challenges a manager can face. Handled skillfully and compassionately, a layoff can set your team and your company on a positive new path. But, when handled improperly, layoffs can have negative effects that impact morale, productivity a...
Read More..
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