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Executing Innovation
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Author
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Harvard Business Press
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The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a m...
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Executing Innovation |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a m...
Read More..
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Focusing On Your Customer
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Harvard Business Press
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How to deliver value, gain loyalty, and drive long-term profits.
Closing individual sales, in most businesses, is not enough for success. Success depends on developing profitable lifetime relationships with customers. But gaining customer loyalty requires hard work, care, and attentiveness.
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Focusing On Your Customer |
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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How to deliver value, gain loyalty, and drive long-term profits.
Closing individual sales, in most businesses, is not enough for success. Success depends on developing profitable lifetime relationships with customers. But gaining customer loyalty requires hard work, care, and attentiveness.
...
Read More..
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Improving Business Processes
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Harvard Business Press
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Can you identify and fix a broken process? This guide shows you how to refine business processes, from analyzing existing process to redesign and implementation, to suggestions for continual improvements. This book helps you: Understand the importance and benefits of business process improvement (BP...
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Improving Business Processes |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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Can you identify and fix a broken process? This guide shows you how to refine business processes, from analyzing existing process to redesign and implementation, to suggestions for continual improvements. This book helps you: Understand the importance and benefits of business process improvement (BP...
Read More..
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Measuring Performance
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Harvard Business Press
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Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. Kaplan's research, teaching, and consulting focus on linking cost and performance management systems to strategy implementation and operat...
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Measuring Performance |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. Kaplan's research, teaching, and consulting focus on linking cost and performance management systems to strategy implementation and operat...
Read More..
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Running Meetings
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Harvard Business Press
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Available |
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Explains what effective meetings entail and shows how to make them happen. This book instructs readers how to: plan and run effective meetings; set agendas that work; handle problem behaviours and keep meetings on track; energize participants to take action; and, close meetings and identify next ste...
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Running Meetings |
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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Explains what effective meetings entail and shows how to make them happen. This book instructs readers how to: plan and run effective meetings; set agendas that work; handle problem behaviours and keep meetings on track; energize participants to take action; and, close meetings and identify next ste...
Read More..
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Delegating Work
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Harvard Business Press
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Delegation isn't simply a matter of offloading what you don't want, or don't have the time to do. Done properly, it helps teams work more efficiently, helps employees develop their individual skills, and reduces managerial burn out. Delegating Work will help you match the person to the assignment, s...
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Delegating Work |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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Delegation isn't simply a matter of offloading what you don't want, or don't have the time to do. Done properly, it helps teams work more efficiently, helps employees develop their individual skills, and reduces managerial burn out. Delegating Work will help you match the person to the assignment, s...
Read More..
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Developing Employees
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Author
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Harvard Business Press
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Available |
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The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a m...
Read More...
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Developing Employees |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a m...
Read More..
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Leading Virtual Team |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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Managing Teams
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Author
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Harvard Business Press
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Available |
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This succinct guide gives readers expert solutions to everyday challenges. Every day on the job, you face common challenges. And you need immediate solutions to those challenges. The Pocket Mentor Series can help. Each book in the series is packed with handy tools, self-tests and real-life examples ...
Read More...
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Managing Teams |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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This succinct guide gives readers expert solutions to everyday challenges. Every day on the job, you face common challenges. And you need immediate solutions to those challenges. The Pocket Mentor Series can help. Each book in the series is packed with handy tools, self-tests and real-life examples ...
Read More..
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Becoming A New Manager
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Author
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Harvard Business Press
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Available |
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You've just been promoted to a managerial position for the first time - congratulations! But beware: the managerial role differs markedly from the individual contributor role. Go into the job with mistaken assumptions about what to expect, and you just may be blindsided by surprising realities. This...
Read More...
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Becoming A New Manager |
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Author
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Harvard Business Press
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Publisher
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NA
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Language
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English
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Available
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Description
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You've just been promoted to a managerial position for the first time - congratulations! But beware: the managerial role differs markedly from the individual contributor role. Go into the job with mistaken assumptions about what to expect, and you just may be blindsided by surprising realities. This...
Read More..
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